Make your Voicemail Script strong: Here’s the easy way to do it

Make your Voicemail Script strong: Here's the easy way to do it

‘’Scripted Voicemails Can Increase Response Rates By Up to 22%.’’

If you think that voicemails are just a formality, you might want to reconsider that thought.

Voicemails are one of the most efficient ways for you to tap your leads.

Find it strange?

Well you see, you can’t be on the phone all day plus you have your official holidays as well, in such times, you’re not going to pick up the phone so what happens when your prospects want to engage with you then?

You can’t just let the phone not pick up and the prospect not be able to understand whether you’re available or will never revert to them.

You need to start creating essential voicemail scripts that will help your prospect understand the following:

  • You’re currently not available
  • The prospects are important to you
  • You will reach out to them

It is a human tendency that when a person understands that they will be reached out to or that they have something that can interest their attention, they are bound to retain their focus and wait for your call.

As a prospect yourself, what would you prefer, being clueless as to why a brand didn’t pick your call or having the brand tell you that they are not available at the moment and they will engage with you tomorrow?

You will choose the latter, it’s obvious.

You need to understand here that creating voicemail scripts can help you tap your prospects whom you could possibly miss due to your unavailability.

It is easy to capture such prospects, all you need is a good guide to help you walk through, and luckily for you, this guide has everything you need to get started.

What to expect?


Let’s get started.

Why does the creation of voicemails script require your attention?

You can never be always present for your prospects.

There could be multiple reasons, your sick, you’re on vacation, you’re having a holiday to celebrate, your system at the moment is down, and so on.

In such cases, telling these reasons to your prospects as to why you didn’t pick their call when they wanted to engage with you is not going to work. 

It doesn’t sound professional and instead pushes such prospects to move away from such brands.

Creating a voicemail script gives you the ability to retain the attention of your prospects.

Whether you engage with them or they contact you, both ways having a voicemail script is handy because it gives you the ability to pass on information that will make your prospects revert to you.

For instance, Hey, I don’t think you’re available at the moment, I had called to discuss the solution you’re looking for to solve your xyz issue which you’ve stated in one of the blog comments, is 10 am tomorrow better for you?

It’s simple, it’s easy, and that potential prospect whom you were about to miss just got captured as you did well in retaining his or her attention.

It is understood that voicemail delivers just the ideal information, but multiple brands conduct the wrong actions of conducting it. 

You just need to remember 4 essential elements that you require to create exceptional voicemail scripts, we have covered all of that on behalf of you.


4 Essential Elements required on creation of voicemail scripts

1. Provide insightful information

Your voicemail isn’t a call, it is a short message that you will convey to your prospects that you’ve heard them, you’re going to engage with them, the purpose of why you’re engaging with them, why you couldn’t engage with them earlier and more. These all are vital information that your prospects need to hear.

Don’t use your voicemails as a medium to start selling, the whole agenda of using this kind of platform is to tap your leads attention and never miss out on them even when you’re not available. 

2. Express emotions

Before you can proceed further in your voicemails, ensure that you start it with an apology. You weren’t present when your prospects wanted to engage with you, hence either start with an apology stating how sorry you are that you weren’t available or you can start with a thankyou appreciating the prospect for reaching out to you.

Either way, express what you feel that you’re engaging with a prospect now. 

3. Exhibit the purpose of the voicemail

Your next step as stated earlier is to exhibit the purpose of the voicemail which is you want your prospects to call you. For this to happen, you need to make them curious by telling them that you have something which they will be interested in.

For example, Hi Sam, you were looking out for a budget-friendly solution that could assist your brand better in lead generation, we believe that our solution can help you in solving this issue as well as in other lead generation actions as well, why don’t you let us know how we can take this forward.’?

4. Keep it simple and short

Don’t treat your voicemails as cold calls, it needs to be short, ‘’The Ideal Length is 8 to 14 Seconds’’. Keep the message simple as to what the prospect needs to hear from you and keep it short. 

We have also managed to cover the top tips that can help you create efficient voicemail scripts conveniently so that using them in 2021 becomes easy for you. We have displayed the same in our next category.


Top tips to apply when creating voicemail scripts

1. Work on your tone

The tone of your voicemail needs to be perfect. Your prospects need to continue listening to you which is why it is important that you set your tone right. Speak in a tone where it shows that you don’t find it difficult to breathe, be confident when speaking to your prospects so that it exhibits that you can actually solve their problem.

Have a smile when engaging because the same is exhibited when the prospects hear from you. Overall, keep your tone in such a manner where your prospects calm down and listen to you, they want to learn more from you and their curiosity is taped with.  

2. State the action you want your prospect to perform

Before ending the voicemail, ensure that your prospects conduct an action. State whether your number or email address if you wish your prospect to reach out to you or ask your prospects how you can engage with them such as giving them a meeting time for tomorrow or more. This will compel your prospects to conduct some kind of action so that taping them becomes easier. 

3. Address the issue on a point

Your final tip to create an efficient voicemail script is to state the reason for the voicemail being created. The whole agenda of the voicemail is to make your prospects curious and the best way to do it is to state their pain points and turn it around saying that you can help them.

For instance, Hi, I saw your online comment and it is evident that you’re looking for a simple medium to engage with your leads quicker, we have something that can interest you and it is much more simplified, quick and even budget-friendly, why don’t you help us engage with you further?’.

You now have all the information you need to get started with your voicemail scripts, but to cater to your creations even more we have shared the top voicemail scripts that you can take inspiration from and get started sooner. 

Also Read : Our In-depth Feedback On 4 Best Callback Alternatives After The Trial


Examples of Voicemail scripts that you can start applying in 2021

1. Source: Hubspot

“Hi, you’ve reached [company]. Unfortunately, we’re currently unavailable. But we want to talk to you — so please leave your name and number, as well as your reason for calling, and someone will call back ASAP.”

“Hi, you’ve reached [company]. We’re available by phone from [hour] to [hour] [time zone] Monday through Friday [optional: and from hour to hour on the weekends]. You can also contact us by going to our website, [URL], and live-chatting or emailing us. If you’d like us to call you back, please leave your name and number after the beep.”

2. Source: OpenPhone

“Hi! We’re glad you called [company name]. We’re happy to help but we are either on the line with another client or on the go! Please let us know your name, number, and reason for your call today. As soon as we become available, we will call you right back. Thanks!”

“Hi, you’ve reached [company name]. We can’t take your call right now but we will call you back as soon as we’re available. Please leave your name, number and reason for your call. We know your time is precious, so to skip the back and forth, kindly leave a few different times of day that work best with your schedule and we will do our best to reach you then! Have a great day.”

3. Source: Telzio

Hello, you’ve reached the Sales Department at [X company]. We can’t take your call right now, but please leave your name, contact information, and the reason for reaching out, and one of our team members will be in touch within 24 hours.

Hello, you’ve reached [X company]. Unfortunately, we can’t answer your call right now. But your call is very important to us — so please leave us your name, phone number, and the reason for your call and someone from our team will get back to within [X number] business days .

Hello, you’ve reached [X company]. We are currently closed. Our office hours are Monday through Friday, from [x time] to [x time] [time zone]. Please visit our website at [company website URL] for more information, or leave us your name, phone number, and the reason for your call and we will get back to you on [X day]. Thank you for calling [X company].

4. Source: Zoominfo

“Hey Sara – this is Dave with ZoomInfo. Hey, I was on your {Company} website and saw that you guys are working with AWS and RackSpace.

Coincidentally, they are both clients of ours and we help them connect with decision-makers at their target accounts by providing them with direct contact information. I am going to shoot you over an email with some data on CIOs right in your backyard there in Houston – so keep an eye out for my email titled “CIOs in Houston” and get back to me there if it hits the mark.

Again, Dave with ZoomInfo – looking forward to hearing back from you.”

“Hey Brad – this is Dave with ZoomInfo. I was on the website for {major competitor} and it looks they have T-Mobile as a customer, and I imagine that you guys play in the same space. In case you want to take a shot at T-Mobile as well, I’m going to drop you an email with part of an org chart where I can unveil to you who’s in charge of big data over there, complete with a direct-dial phone number, an email address, and the other technologies they’re utilizing.I’ll use the subject line ‘T-Mobile Org Chart.’ Feel free to respond there and I can shed some more light.

Again, Dave with ZoomInfo, looking forward to your reply.”


The Bottom Line…

‘’80% of Sales Calls Go to Voicemail.’’

And you have the opportunity now to tap those leads with the help of an efficient voicemail script.

You now have all the information you need to get started. It’s time for you to improve your lead generation tactics and start enhancing every opportunity you get to tap your leads.

So tell us, what did you think of this article? Was it helpful? We would love to hear from you.

Do share your opinions in the comment section below. 

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