And the number is bound to increase with time.
Email engagements have now become a part of how a prospect is being engaged with a brand.
Email engagements are considered to be popular and are a medium that is being used on a daily basis, ‘’There are 3.9 billion daily email users. This number is expected to climb to 4.3 billion by 2023.’’
You see, we don’t have a problem with emails, but what our concern here is that emails can cause you to slow down your productivity or ignore your other sales actions.
Have you ever found yourself coming back to your emails more than one time a day?
Do you always find yourself ensuring that your email inbox is all good?
How many times have you cleared your emails and found out that it’s already lunch time or the end of the day already?
While this might not seem as normal to a few of you, we want to tell you that this is an issue that requires your serious attention.
When it comes to sales, catering to prospects, engaging with them, researching about them, conducting meetings and the list can go on, all of these actions require your presence, but if you’re going to be hanging out at the email inbox section quite often, you’re missing out on your actual sales work.
You need to learn how to process emails so that you can function better as a sales rep, it isn’t difficult, just a few tricks and you can get started by the end of this article.
Let’s get started.
Before we head towards helping you understand how to process emails well, you first need to understand why we are stressing over this issue.
Let’s understand this with an example:
As a sales rep, emails are important for you.
The main reasons are you engage with prospects using this platform, you conduct your regular follow-ups, you’re always replying to emails, and more.
While this and all is normal for a sales rep to function, conducting these actions for 5 hours a day when your work timings are 8 hours isn’t healthy nor normal.
You’re not supposed to spend so much time in your email inbox. You’re supposed to treat it as a medium to help you capture or engage with leads, and not a space where you’re busy clearing your emails all day.
If you have the urge to constantly view your email just to ensure that emails are read and the unnecessary emails are eliminated every 5 minutes, you need to stay away and start to practice email management in a better way.
To help you get started on it, we have curated the top tips that can help you understand how to process emails in an efficient manner whilst ensuring that your productivity and other sales actions are facing any delay.
Also Read : How to Select Right Email Finder Tool?
The number one email management tip that you can constantly follow is to create a schedule each day as to when you will check your emails. It could be either in the morning or at the end of the day or you can do it twice by keeping just 30 minutes or 45 minutes to just check it. When you are done with the time scheduled to conduct this action, your focus will shift towards your other sales actions.
In such a manner it becomes easy for you to maintain your other sales actions whilst giving importance to the email actions as well.
When viewing your emails, there is always a small thing in us where we decide that this email action can be done tomorrow or that you will delete such emails tomorrow. What you don’t realize is that you’re making it just as difficult for your email management to take place.
It would be easier if you conducted an email action right there itself. For example, if you have four emails lying in your inbox which have nothing to do with you or your brand, delete it there itself. If you have emails that require your immediate assistance, get it done there itself. Avoid any delays or moving it to the next day.
The whole agenda of this email management is to make your life easier and get you away from your email inbox as much as possible.
How many times have you read something online and found yourself to subscribe to that content, only to ignore the emails at a later date?
This is very common but ignoring this is not the solution. Such emails will continue to pile up and will only stop when you decide to unsubscribe from them. The more you unsubscribe from such emails, the more relevant email will reach your inbox. When you have relevant emails in your inbox, you will understand where your action is required.
This will help you conduct them sooner and push your focus back on catering to other sales actions.
Your and your team receive more than 2 emails a day; it could be from prospects or it could be a promotional email. Clearing such emails or answering to such emails can take up a lot of the time already when you suddenly start to send forward emails to your prospects.
These emails are just looked upon and if you’re sending your team such emails for motivation, you will never know the results.
Instead, you can send such content to your team via your group created or through other applications. This will let your team only engage with relevant emails and shift their focus towards conducting an action with it.
Never take more than two days to engage in your email answers. The emails you receive might be from your potential audience and you don’t want to give them an impression that you will cater to them later.
In a maximum of 48 hours, ensure that your important emails are being replied to and anything concerned with those emails whether it is conducting an action such as sending links or more should be conducted in this time period mentioned.
There will be emails where you need a reply for, for such emails ensure that you’re conducting a follow up in less than 5 days. Don’t wait for a week or weeks together for a follow-up. You need to follow up with your prospects so that they realize that you’re on the other side waiting for them to revert.
When this happens, you are gaining the opportunity to engage with them again which is good for your business.
Have you noticed how you’re so occupied with replying to all your emails and days pass by where no reverts have come to you?
This is normal because those emails might not be relevant and don’t require your attention, for instance, emails from prospects who are just looking around but won’t invest in your brand. In such cases, the smartest way to not indulge in such actions is to not reply to them.
When you don’t reply to them, there isn’t a loss that you will go through with. You just won’t get a reply and such replies are okay because they won’t add any value to your business.
When you have to send frequent emails or follow emails, such tasks are repetitive in nature which means that you need to do it daily, now conducting it manually isn’t a wise thing to do because it can take up a lot of time which is why be smart enough to get this work done via an automated solution.
The automation will conduct your repetitive email actions on your behalf while your focus remains on conducting the other sales actions.
Isn’t it simple enough?
And it should be because email is one of the quickest and easiest ways to tap prospects.
But remember spending your entire day each day on email processing isn’t healthy, but that is no longer an issue because you have all the tips you require, to get started with email processing and your sales work all done and managed well.
So tell us, what did you think of this article? Was it helpful? Would you like to share your opinion on the same?
We would love to hear from you, do share with us your answers in the comments below.
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