A communication platform, Avaya Aura delivers company-wide collaboration and supports full unified communications and contact center solutions for midsize to large enterprises. Avaya ensures businesses provide immediate and high quality customer service by ensuring that calls and queries are routed to the right agents who have the skills and qualifications to match. Easy access of data and readiness of reports, enables businesses to alter the contact center structure to adapt immediately to address ever-changing business needs.
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★★★★ – “Works Great”
★★★★★ – “Got better over time, now very convienient”
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